COVID-19 seems to be a very challenging, difficult time for all of us.
We are pleased to assure you that St Owen Dental Studio remains open, our opening times and all contact numbers are still the same.
If you are in need of dental treatment , please call us first , we’ll be happy to help you booking the appointment and answering any questions you may have.
If you already have your appointment booked, please make sure you attend ; it’s going to be safe and it’s important we don’t waste limited resources.
If you have to cancel or rebook it, contact us at the earliest opportunity , so we can see someone else.
Receptionists are also doing their best to ensure that priority cases are treated as soon as possible. Please treat all the staff with respect. We know it can be stressful, but they are doing their best to help.
What are dental appointments like?
Practices are using personal protective equipment such as mask, gloves, gowns and aprons and social distancing measures to keep staff and patients safe.
- If you call to make an appointment, you will be asked some screening questions. You’ll be asked those same questions again at your appointment to see if anything has changed since you booked
- Please come exactly on time for your appointment; if you’re late you might not be seen this time at all.
- You will probably be asked to use hand sanitiser or to wash your hands when you arrive (and again before you leave)
- You will also be asked to wear a mask in the waiting rooms at all times. You will be also asked to fill in the screening form.
- You will also notice that the dental team may be wearing different protective equipment to what you are used to seeing – this will be to increase your protection
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
How you can help:
- Please do not arrive without an appointment
- With the exception of children and persons in need, patients should come alone
- Patients should attend wearing a mask . A distance of at least two metres must be observed if another patient is present in the dental practice
- Please do not arrive early to the practice. If necessary, you should wait outside the practice
- Staff will not shake your hand
- If you show symptoms following appointment booking, you should contact NHS Test and Trace
It is likely to be a long time before dental services can return to what you previously experienced as normal.
However, your dental teams will be doing all they can to ensure you receive the treatment you require in the safest way.